Technology

Big data today is a reality. IT service providers that want to be innovative and maximize their revenue potential must have the right solution in place so that they can harness the volume, variety and velocity of data coming into their organization and leverage insight from that data. Affine Analytics offers various capabilities across Technology sector.

CRM

Analytics has become crucial for effective customer loyalty programs. Leading companies are using customer data analytics across all business decisions to develop an edge over their competitors. Affine’s analytical solution offerings in Customer Relationship Management are Customer Acquisition, Customer Engagement and Customer Retention.

    Marketing

    Leading companies are leveraging balanced mix of big data, analytics and technology to more deeply understand consumers and drive their loyalty through every touch point. Affine’s analytical solution offerings which can help improve efficiency & effectiveness across various marketing activities are Market Spend Optimization, Campaign Management and Digital Marketing.

      Sales

      Affine's Sales Analytics is a comprehensive analytical solution that provides real time, fact-based insight into the entire sales process. It provides new levels of information richness, usability, and reach to sales professionals throughout the enterprise. Our solutions in Sales analytics are Territory Alignment, Incentive Optimization and Lead Management.

        Customer Support

        By treating voice of customer as a strategic business discipline, companies can finally run their customer experience initiatives with more impact and certainty. Customer service and support is the only key to effective customer lifetime management. Our solutions are Call Volume Forecasting, Performance Management and Attrition Management.